Shipping and Returns

Shipping

We add a single shipping charge of £3.95 for postage and packaging on any order .  You may order as many items as you like and the total shipping charge will still only be £3.95. Your order will be delivered by Royal Mail Signed For 2nd Class which normally takes 1 – 2 days.

Returns for Shoes

We hope you will be delighted with your new shoes. We have 8 years of experience selling them to happy customers, many of whom are repeat purchasers! However, we know that buying online rather than in person can be tricky and we want you to be completely satisfied!

We do not offer exchanges due to each pair of Jungle Shoes being a one-off. Also, as the website is constantly updating, your alternative choice may have been sold. Therefore we offer a returns system if you are not happy with your Jungle Shoes for any reason.

Simply contact us to let us know, and return the shoes to us within 30 days in an unused, resalable condition for a refund of your purchase price.
Please send using Royal Mail 2nd class signed-for delivery which currently costs £3.90, and retain your proof of postage. No other form of postage is acceptable.

You will be refunded the cost of your Jungle Shoes as soon as we receive your parcel, and at any point you can choose to make a new purchase of a different size or design.

Returns for Other Items

If you are unhappy with any item from our store, please contact us to let us know, then return the item to us using  Royal Mail 2nd class signed-for delivery which currently costs £3.90, and retain your proof of postage. No other form of postage is acceptable. You will be refunded the cost of your purchase as soon as we receive your parcel, and at any point you can choose to make a new purchase from us.

 

Wongs Grasoay
68 High Street
Totnes, Devon
TQ9 5SQ